Sundiva Mauritius Residence Terms and Conditions
This agreement is between Sundiva Residence, hereinafter referred to as “the Provider,” and the Guest(s) who book accommodation, hereinafter referred to as “the Guest.”
1. Booking and Confirmation:
All bookings are subject to availability.
The reservation is considered confirmed upon receipt of payment and confirmation from the Provider.
2. Check-In and Check-Out:
Check-in time is at [specific time], and check-out time is at [specific time].
Early check-in or late check-out may be available upon request and subject to additional charges.
3. Payment and Cancellation Policy:
Payment is required in full at the time of booking unless otherwise specified.
Cancellation policies vary based on the booking type and are explicitly mentioned during the booking process.
4. Occupancy and Usage:
The apartment is for accommodation purposes only and cannot be used for commercial or unlawful activities.
The number of occupants must not exceed the maximum capacity specified for each apartment.
5. Damage and Liability:
The Guest is responsible for any damage caused to the apartment or its contents during their stay.
The Provider reserves the right to charge for any damage or missing items.
6. Conduct and Noise:
Guests must respect other residents and refrain from excessive noise or disruptive behavior, especially during late hours.
Parties and gatherings are not permitted without prior approval from the Provider.
7. Smoking and Pets:
Smoking is strictly prohibited inside the apartment. Designated smoking areas may be available.
Pets are not allowed unless prior approval has been obtained from the Provider.
8. Maintenance and Services:
The Provider will strive to maintain the apartment in good condition and provide necessary services during the stay.
Guests should report any maintenance issues promptly to the reception or designated contact.
9. Privacy and Security:
The Provider respects guest privacy but reserves the right to enter the apartment for maintenance or safety reasons.
Guests are responsible for the security of their personal belongings during their stay.
10. Governing Law:
This agreement is governed by the laws of Mauritius. Any disputes arising shall be resolved in this jurisdiction.
11. Agreement Acknowledgment:
By booking the apartment, the Guest acknowledges and agrees to abide by these terms and conditions.